Job Openings at Web4Africa

Web4Africa is a dynamic company and a market-leader in the field of Domain Names and Web Hosting in Africa. We are expanding and looking for intelligent, hard-working and highly-motivated individuals to join our company.

We are looking for multi-talented individuals who are self-driven and can add tremendous value to our company. Successful applicants will have the opportunity to learn new skills and make an impact in a fast-growing innovative company. Send your CV via the form at the bottom of this page.

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No phone calls or any other forms of enquiries will be entertained on this matter. All you need to know for now, is available on this page.

Current Job Openings

Sales/Technical Support

We are looking for someone who is passionate about web hosting and domains, who is customer service oriented and just plain loves everything about web sites.

Job Requirements:

  • At least 1 year of verifiable experience with cPanel/WHM, Plesk
  • Has an understanding of shared, reseller, vps hosting
  • Has a working understanding of open source publishing applications such as WordPress, Drupal, Joomla, etc
  • Is quickly able to identify the needs of potential customers and recommend the most suitable hosting solution.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc
  • Comfortable speaking with customers via telephone

Duties & Responsibilities.

  • Inbound Level 1 Technical Support & Sales via Telephone, Email and Live Web chat
  • Answer sales enquiries related to all services offered by Web4Africa
  • Following up with sales leads
  • Order Verification

Digital Marketing Specialist

We are seeking an exceptional digital marketing expert who will be responsible for developing and delivering an effective digital marketing strategy.

Job Requirements

  • Minimum of 2 Years’ experience in conversion driven role working on CMSs, UX Design, Copy Writing, Search Engine Optimization, Analytics and digital marketing integration;
  • Relevant third level degree a plus (design, digital marketing, ecommerce, technology preferred);
  • Working knowledge of the building blocks of a website including HTML, CSS, JavaScript, etc;
  • Strong project coordination and organisational skills in office environment;
  • Fully fluent in English (written and spoken);
  • Great understanding of digital marketing channels a plus (PPC, SEO, affiliates, Display, and Social);
  • Ability to work to deadlines, both independently and as a team player.

Duties & Responsibilities.

  • Content Management: Own and manage all digital content (website copy, imagery, video) in an organised and efficient way;
  • Online Conversion Optimisation: Develop, design, prototype and implement online conversion programmes by optimising the user experience;
  • Campaign Support: Work closely with various stakeholders to improve performance of online campaigns by supporting the technical readiness of landing pages;
  • Analytics: Management and utilisation of the websites analytical properties including Google Tag Manager, Google Analytics and Google Search Console;
  • Reporting: Regularly report on website performance and conversion KPIs;
  • Digital Projects: Support and/or lead major new digital functional developments of the website and microsites by working closely with internal teams and the web development partner in gathering, managing and delivering requirements;
  • Testing: Monitor the performance of the website and optimise them through testing & experimentation (e.g. A/B testing, analytics etc.);
  • Research: Research best practices on user experience, content creation, CMS practices, SEO.
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